SBM Sample Applications
User Guide: Issue Defect Management User Guide
Issue Defect Management (IDM) automates the capture, routing, collaboration, and resolution of issues and defects, helping you to better manage your development processes.
The following are some examples of how IDM improves your processes:
Note: This solution works with other pre-built applications such as Incident Management and Change Request Management. It also serves as the basis for many of the Serena Connectors such as Dimensions, Subversion, Microsoft Team Foundation Server, HP Quality Center, Microsoft Project, Perforce, and Salesforce.com.
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