On Demand Webcast

What's Cooking In Serena's ITSM Labs

Watch this exciting webcast recording to learn about Serena's latest innovations in IT Service Management (ITSM). From this webinar, you'll receive:

• A sneak preview of our new service request portal that funnels all business requests for IT services
• An outline of our service portal vision where customers can easily publish existing IT service delivery processes
• Plans for a modernized knowledge base that is tightly integrated with your service desk processes

Powered by SBM, Serena Service Manager is our newest offering that lets you automate and optimize the complete service delivery process – from incident through to problem and change management.

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