Integrated ITSM And Release Management Demo
Recent research shows that 40% of all incidents reported at the service desk are as a result of failed application or operational changes. How do you design and execute an integrated change and release management strategy to reduce incidents and trouble calls into your service desk as a result of the unintentional impact of changes?
Watch this quick demonstration to see how our integrated ITSM and Release Management solutions let you schedule both operational as well as development changes into a common application release train, resulting in better synergies between once disjointed development and operations groups, fewer failed changes and ultimately improved customer satisfaction.
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