IDC Research conducted an in-depth evaluation of the various approaches available to organizations for IT process automation and improvement and compared it with Serena Business Manager (SBM). Read why the firm believes that SBM – a solution that combines the benefits of prepackaged process logic with a flexible business process platform – is an ideal choice for companies looking to leverage a single platform to automate both IT as well as business processes. IDC Research also discusses the results of an interview with Worthington Industries, a leading steel processor that has standardized on Serena Business Manager as the solution of choice for automating IT processes as well as those that spans the lines of business (LOBs).
Download the report
Get it now