Many business users characterize IT as a "black hole" for their requests. Disconnected IT systems, distributed teams, localized processes, and overly complex technologies make it difficult for IT to communicate accurate and timely information back to the business.
But what if you could give business users real-time visibility into all their requests and confidently deliver them on time? By taking a process-based approach to managing demand, IT organizations can meet the increasing clamor for IT services – so they can turn demand into higher revenue and more loyal customers.
Read the FREE whitepaper "A New Way to Manage IT Demand" to learn:
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