Serena Solution Brief
Read the Agile IDM Solution Brief to learn how to make your issue and defect management process more Agile. Serena helps you capture software defects, and makes them automatically show up in the consolidated backlog for your Agile development teams. Agile teams can review the defect with all of their other user stories, and as the team works on the issue, updates are automatically reflected back to your service reps.
Read the solution brief to find out how you can:
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